All Synercon consultants are trained in, and work within the framework of the ISO 15489 Records Management Standard and DIRKS methodology.

We are well versed with the regulatory requirements for all jurisdictions in Australia and through our work with the Commonwealth Keyword AAA, AFDA and the National Archives of Australia (NAA) e-permanence standards.

Synercon has recently undertaken DIRKS projects within the following agencies:

Australian Government Solicitor

Australian Tourist Commission

Landcom NSW

Social Services Appeals Tribunal

Office of the Employment Advocate

In following the DIRKS process with our customers, we make full use of a.k.a.® Classification and a.k.a.® Retention & Disposal software each step of the way. By using a.k.a.® we cut down on the consulting time required for entering and maintaining information and producing deliverables, thus saving our clients time and cost.